Privacy Policy

1. Information We Collect

We may collect information about you in a variety of ways when you interact with our Site:

• • Personal Information: Information that personally identifies you, such as your name, email address, phone number, and physical address, which you voluntarily give to us when you fill out forms, register for events (like Easter services), or request information.
• • Usage Data: Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, the pages you view, and the dates/times of your visits.

2. Cookies and Tracking Technologies

To help personalize your experience and track the effectiveness of our marketing campaigns, we may use cookies, web beacons, tracking pixels, and other tracking technologies, including:

• • Google Analytics: We use Google Analytics to understand how visitors interact with our Site. Google Analytics collects information such as how often you visit, what pages you view, and what other sites you visited before coming to ours. We use this data to improve our Site and communications. Google's ability to use and share information collected by Google Analytics is restricted by the Google Analytics Terms of Service and Google Privacy Policy. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
• • Meta/Facebook Pixel and Ad Platform Pixels: We use tracking pixels from advertising platforms such as Meta (Facebook/Instagram) and Google to deliver relevant advertisements and measure the success of our campaigns.

These tools help us understand how visitors interact with our website, deliver relevant advertisements to you on third-party platforms, and measure the success of our advertising and outreach efforts. You can typically set your browser to remove or reject cookies, but be aware that doing so could affect the availability and functionality of our Site.

3. SMS / Text Messaging

If you provide your mobile phone number through our website forms or other opt-in programs, you consent to receiving text messages (SMS) from College Heights Church. By opting in, you agree to receive messages such as event reminders, service updates, and communications related to our ministries.

• • Data Collected: We collect your name and mobile phone number when you opt in via our website form, a keyword, in-person signup, or other consent method.
• • Use of Data: Your mobile number is used solely to send the messages you have requested — such as event reminders, service updates, and church communications.
• • Opt-Out: You may opt out of SMS communications at any time by replying STOP to any message we send. You will receive a confirmation, and no further messages will be sent. You can opt back in at any time.
• • Help: Reply HELP to any message, or contact us at collegeheightselizabethtown@gmail.com or 270-765-4284 for assistance.
• • Message & Data Rates: Message and data rates may apply. Message frequency varies.
• • No Sharing of SMS Opt-In Data: We do not sell or share your SMS opt-in data or consent status with any third party for their own marketing purposes. We may share your information with our SMS service provider solely to deliver messages on our behalf. Mobile opt-in and consent information will never be shared with third parties for purposes unrelated to delivering our messaging services.

Carriers are not liable for delayed or undelivered messages.

4. How We Use Your Information

We use the information we collect to:

• •Communicate with you about upcoming services, events, and church news.
• •Send SMS/text message updates and reminders for which you have provided consent.
• •Deliver targeted advertising to you regarding our church and ministries.
• •Improve our website, marketing efforts, and overall user experience.
• •Respond to your questions or requests for prayer and support.

5. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following situations:

• • Service Providers: We may share your information with trusted third-party vendors, such as marketing agencies, email service providers, SMS messaging platforms, or website hosts, who perform services for us or on our behalf. These vendors are contractually obligated to use your information only to provide services to us.
• • Legal Requirements: We may disclose your information if required by law, subpoena, or other legal processes, or to protect the rights, property, or safety of College Heights Church, our members, or others.

All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

6. Your Choices and Opting Out

You have the right to manage how your information is used:

• •SMS / Text Messages: You may opt out of SMS communications at any time by replying STOP to any message from us. Your opt-out will be processed promptly and you will receive a final confirmation message. Reply HELP for assistance.
• •Emails: You can opt out of receiving marketing or promotional emails from us at any time by clicking the "Unsubscribe" link at the bottom of our emails.
• •Google Analytics: You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
• •Targeted Ads: You can opt out of certain targeted advertising by adjusting your privacy and ad settings directly within platforms like Google and Facebook.

7. Data Security

We use reasonable administrative, technical, and physical security measures — including encryption and access controls — to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable.

8. Data Retention and Deletion

We retain your personal information, including mobile phone numbers collected for SMS messaging, for as long as you remain subscribed to our communications or as otherwise required by law. When your information is no longer needed, we will delete or anonymize it in accordance with our standard practices.

You may request the deletion of your personal information at any time by contacting us at collegeheightselizabethtown@gmail.com. We will respond to deletion requests within a reasonable time and will confirm when your data has been removed, subject to any legal retention obligations.

9. Filming and Photography

By attending events at College Heights Church, you acknowledge that your image or likeness may be captured in photographs or videos. These materials may be used for church communications, including our website, social media, and internal announcements. If you have concerns about a specific image, please contact us at collegeheightselizabethtown@gmail.com.

10. Contact Us

If you have questions or comments about this Privacy Policy, including requests to access, correct, or delete your personal information, please contact us at: